Refund Policy:We want everyone to be thrilled about their new Little ELF Gift Wrap Cutter, but if you are not satisfied with your purchase, we are here to help you. You can return the product, within 30 days from the date you purchased it, and get a full refund for the product, including shipping. The refund will be applied to your original payment method. We do require the product to be in unused and working conditions. There is no restocking fee, but we do require the customer to pay for the return shipping to our warehouse in Massachusetts, USA. To initiate a return, please email firstname.lastname@example.org and our support team will assist you.